If it’s been a bit since you last logged into your e-Cabinet via our website, you may find that it now requires Multi-Factor Authentication (MFA) ->
The reason: it’s now the law that any system providing access to tax information is required to have MFA (understandably)
Our secure platform will provide the option to use text, voice call, or an authenticator app, whichever you prefer – And while an additional step, it definitely is something we recommend customers do for any online platform that deals with finances (bank, payroll, books, credit card, etc.)
Of course, if you need any help, just give our team at the office a call and we can assist. (Note: We are not able to edit your user access since it’s securely maintained by our platform ShareFile.)
